Start with a chatbot. Add exactly what your business needs.
Choose an automation package for your chatbot, bookings, or lead management. If you need a website, ecommerce platform, business portal, or connected workflow, we will shape a custom project around the way your business works.
You receive a clear written proposal before any work begins, with no obligation and no pressure. Every project starts with a free initial consultation. We scope exactly what you need and send a written quote before any work begins.
Smart Chatbot
Perfect when your website should welcome visitors, answer questions, and capture enquiries around the clock.
Pricing
Custom quote
Scoped together in a free initial consultation
Estimated delivery 1 to 2 weeks, confirmed after scoping
- A rule-based chatbot on your website, with optional AI-powered answers
- Built around your goal: collecting service requests, guiding visitors, or both
- Answers common questions using your approved wording and tone
- Collects names and contact details and alerts your team instantly by email
- Hands the conversation to a human whenever it should
Booking & Scheduling
Great for clinics, consultants, and service businesses that run on appointments.
Pricing
Custom quote
Scoped together in a free initial consultation
Estimated delivery 2 to 3 weeks, confirmed after scoping
- Everything in the Smart Chatbot package
- Customers book appointments in chat from live calendar availability
- Automatic confirmations and reminders to help reduce missed appointments
- Customers can view, reschedule, or cancel using their booking reference
- Your calendar stays up to date without anyone touching it
Lead Management
Ideal when enquiries arrive faster than your team can track them.
Pricing
Custom quote
Scoped together in a free initial consultation
Estimated delivery 2 to 4 weeks, confirmed after scoping
- Everything in the Smart Chatbot package
- Every enquiry lands in one organised pipeline with a clear status
- Optional AI summaries and suggested replies for every new lead
- Automatic follow-up emails so no enquiry goes quiet
- A simple view your team can work through every morning
Complete Business System
For businesses that want the whole journey handled, from the first hello to managed bookings and leads.
Pricing
Custom quote
Scoped together in a free initial consultation
Estimated delivery 4 to 6 weeks, confirmed after scoping
- Everything in Booking & Scheduling and Lead Management combined
- A private business portal to manage bookings and leads in one place
- Team accounts with roles and permissions you control
- Dashboards that refresh live as new enquiries and bookings arrive
- Full documentation, team training, and 30 days of launch support
Built around the way your business works.
Some projects need more than a standard package. We scope these builds around your users, tools, and day-to-day work.
Workflow Automation & Integrations
Connect the tools your team already uses and remove the repeated work between them.
- API and tool connections
- Automated handovers and updates
- Workflows built around your process
Business Portals & Dashboards
Give your team one secure place to manage the work, information, and actions that matter each day.
- Role-based access
- Clear operational views
- Connected records and activity
Custom Websites & Web Applications
Build a customer-facing website or web application around your services and business goals.
- Responsive customer experience
- Custom features and accounts
- Content and system connections
Custom Ecommerce Platforms
Create a storefront and operations system that fits your products, markets, and fulfilment process.
- Storefront and checkout
- Catalogue and stock management
- Orders, payments, and fulfilment
What every project includes
A clear start, practical support, and a handover your team can use.
Clear scope and pricing
Every project is quoted individually. After a short conversation about your goals, tools, and integrations, you receive a written proposal that explains the scope, cost, and expected timeline before any work begins.
Support after launch
Automation packages include two weeks of fine tuning after launch. We review how the system behaves with real customers and adjust the agreed flows or wording when needed. The Complete Business System includes 30 days of launch support.
Built to grow
Start with the package you need now, then add booking, lead management, or a business portal later. New parts can build on the system already in place instead of replacing it.
Documentation and handover
Every project includes clear documentation and a handover session so your team understands the system and can run it independently. If you prefer ongoing help, a monthly care plan is available separately.
Optional add-ons
Add only what supports the way your business works.
WhatsApp chatbot
Let customers ask questions, send enquiries, and book appointments through WhatsApp without opening your website.
WhatsApp reminders and alerts
Send booking confirmations, reminders, and new lead alerts through WhatsApp. Your existing email notifications can stay enabled too.
AI knowledge base
Load your FAQs and documents into the assistant so it answers detailed questions in your own tone.
AI summaries and suggested replies
Give your team a useful summary and a suggested response whenever a new enquiry arrives.
CRM integration
Connect your pipeline to the CRM you already use, such as HubSpot, Pipedrive, or Zoho.
Website updates for your automation
Make the focused page, form, or content updates needed to fit the new automation into your existing website.
Extra business portal module
An additional portal screen built around a workflow specific to your team, such as tasks or quotes.
Analytics and conversion tracking
See exactly how many visitors turn into enquiries and bookings, with reports your team can actually read.
Monthly care plan
We monitor, maintain, and keep improving everything each month, so you never have to think about it.
Compare the automation packages
See what is included before we shape the final scope around your business.
| Feature | Smart Chatbot | Booking & Scheduling | Lead Management | Complete System |
|---|---|---|---|---|
| Rule-based chatbot | Included | Included | Included | Included |
| AI-powered replies | Optional | Optional | Optional | Optional |
| Enquiry capture & email alerts | Included | Included | Included | Included |
| Live calendar booking | Not included | Included | Not included | Included |
| Booking confirmations & reminders | Not included | Included | Not included | Included |
| Lead pipeline & follow-ups | Not included | Not included | Included | Included |
| AI summaries & reply suggestions | Optional add-on | Optional add-on | Included | Included |
| Team portal & permissions | Not included | Not included | Not included | Included |
| Training & handover | Included | Included | Included | Included |
Smart Chatbot
- Rule-based chatbot
- Included
- AI-powered replies
- Optional
- Enquiry capture & email alerts
- Included
- Live calendar booking
- Not included
- Booking confirmations & reminders
- Not included
- Lead pipeline & follow-ups
- Not included
- AI summaries & reply suggestions
- Optional add-on
- Team portal & permissions
- Not included
- Training & handover
- Included
Booking & Scheduling
- Rule-based chatbot
- Included
- AI-powered replies
- Optional
- Enquiry capture & email alerts
- Included
- Live calendar booking
- Included
- Booking confirmations & reminders
- Included
- Lead pipeline & follow-ups
- Not included
- AI summaries & reply suggestions
- Optional add-on
- Team portal & permissions
- Not included
- Training & handover
- Included
Lead Management
- Rule-based chatbot
- Included
- AI-powered replies
- Optional
- Enquiry capture & email alerts
- Included
- Live calendar booking
- Not included
- Booking confirmations & reminders
- Not included
- Lead pipeline & follow-ups
- Included
- AI summaries & reply suggestions
- Included
- Team portal & permissions
- Not included
- Training & handover
- Included
Complete System
- Rule-based chatbot
- Included
- AI-powered replies
- Optional
- Enquiry capture & email alerts
- Included
- Live calendar booking
- Included
- Booking confirmations & reminders
- Included
- Lead pipeline & follow-ups
- Included
- AI summaries & reply suggestions
- Included
- Team portal & permissions
- Included
- Training & handover
- Included
About AI costs: AI features are optional. If you choose them, AI provider usage charges are separate from the project quote and depend on actual usage.
Questions businesses ask before getting started.
We start with a free initial consultation to understand your business, your current tools, and where you are losing time. From there we map out the right solution, build it, and hand it over fully set up and tested.
A focused project such as a chatbot, booking system, or follow-up automation usually takes about two to four weeks. Larger builds that include a CRM setup, business portal, and website take about four to eight weeks. We confirm the timeline once the scope is agreed.
Pricing depends on what you need. Simple automations start at a lower fixed price. Larger projects with multiple systems are quoted after the discovery call. We are transparent about costs before any work begins.
Yes. Most of our clients are small and medium businesses. You do not need a big team or a technical background. We build systems that work for businesses with one person or fifty.
We work with most common tools including HubSpot, Pipedrive, Zoho, Airtable, Google Workspace, Calendly, Outlook, WhatsApp, Mailchimp, WordPress, Webflow, Shopify, and more. If you use something else, let us know and we will confirm compatibility.
The chatbot is trained on your business information, services, and FAQs. It answers questions from visitors, collects their details, qualifies leads, and books appointments. It works around the clock without you needing to respond manually.
Leads are captured and sent to your CRM or a simple business portal we build for you. You can see each lead, their details, and what they asked. Follow-up messages can be sent automatically so no lead is missed.
We hand everything over with a walkthrough so you understand how it works. Ongoing support is available monthly and covers updates, fixes, new integrations, and improvements as your business grows.
Find the fastest workflow to automate first.
Share your website, CRM, booking flow, lead sources, and manual bottlenecks. Relyforge Systems will identify a practical first automation opportunity.